Description
MCD ACD License
This Mitel licence allows enterprises to keep control of the workload they face on a daily basis allowing the automatic Call Distributor (ACD) to distribute incoming calls to specific resources (agents) allowing your business to be more constructive as the system automatically distributes calls to the right people saving valuable time for both business and clients. This is part of the Mitel Contact Centre software.
If you are unsure which licences you require, contact our knowledgeable team on our freephone number.
